Stuck at loading screen. Anything I can do?

Pokemon Go won't seem to go past the loading screen. It gets about 25% complete and then just stop. Is there anything I can do to fix this problem?

5 Answers


This seems to be a common problem on iOS. I've been using this method all day long and it works every time! If the game freezes:

  • Double tap the home button and swipe up on Pokemon Go to force close it
  • Then swipe up from the very bottom of the screen and turn on Airplane Mode.
  • Start the game back up and wait for it to tell you that there is no internet connection.
  • Swipe up from the bottom of the screen again and turn off airplane mode
  • Close the menu and it should load

restarting my phone always works. i have a theory that there are to many people playing and so you cant join but when there are less people you cant play either beccause it still thinks its full and its not refreshing so restart ur phone and it refreshes the servers


I've been force closing the app and then not doing anything with it for a minute or two and it just about always lets me in after the wait.


I haven't figured this out 100%, but I have a few clues:

  • I can play on my tablet when this happens, but it goes right to the game and skips the loading screen step
  • Restarting the device seems to work sometimes (May be a coincidence)
  • Force closing the app doesn't seem to work
  • Uninstalling the app has worked 1 out of 3 times

I have a feeling that the problem is the log in server. Most online games have a separate log in server from the game server. That's why it works on my tablet when my phone crashes(the tablet is already logged in). With the game being as buggy as it is, tons of people are having to force close and then re open the app. The log in servers are getting hammered and can't keep up with all of the traffic.


I have this problem during the day, but not at night. I think their servers are slammed and they can't keep up with everyone. DON'T REINSTALL, TURN OFF/ON YOUR PHONE, IT DOESN'T WORK.TRY PATIENCE! OR PLAY LATE AT NIGHT!

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